# LINAC maintenance and technical service. > Scope preventive maintenance, fault assessment and technical service for radiotherapy linear accelerators. Share the model, service history and site needs. Language: en [HTML page](https://rftechnic.com/en/maintenance) Service Preventive maintenance, fault response and performance checks planned around the device, site and agreed service scope. About the service ## A maintenance plan with clear responsibilities. A useful service plan distinguishes scheduled maintenance from fault response, names the included checks and records findings for follow-up. ### Planned maintenance Plan preventive maintenance around the equipment documentation, service history and agreed checks. ### Performance & safety testing Define responsibilities for performance, calibration and safety checks, then record the agreed work. ### Fault assessment Review symptoms, available error records, on-site work and parts needs for the specific case. ### What a service plan covers Agree the included work, responsible parties and records needed for follow-up: - Scheduled preventive maintenance - Performance & calibration testing - Safety-interlock & QA checks - Fault assessment & parts needs Quotation scope ## Define LINAC maintenance and repair. Planned maintenance, fault assessment and part replacement need different information and work records. Planned maintenance **Information to share**Equipment model, service history and proposed maintenance window. **Confirm in the quotation**Included checks, visit scope, work records and findings that need follow-up. Fault assessment **Information to share**Symptoms, available error records and current equipment status. **Confirm in the quotation**Initial assessment, need for on-site work and parts; response timing is confirmed in the proposed scope. Part replacement and checks **Information to share**Relevant part reference, technical records and facility team requirements. **Confirm in the quotation**Responsibility for supply, installation and checks; return to use is assessed separately. Maintenance and service ## A service plan built around the equipment and site RF Teknik Medikal assesses radiotherapy LINAC maintenance and technical service enquiries against the equipment and site conditions. Preventive maintenance, fault response and performance checks serve different needs. The plan should identify the device, service history, responsibilities, access conditions and the escalation path. ### Scope and first steps What does a preventive maintenance plan cover? The agreed plan states which inspections, checks, documentation and follow-up actions are included, who performs them and how findings are reported. The schedule depends on the equipment and applicable requirements. Are spare parts included? Availability and supply arrangements depend on the model, part and agreement. A proposal should distinguish labour, parts, shipping and any third-party work. ### Delivery and responsibilities How is an unexpected fault handled? A useful request records the model, symptoms, error information, when the issue started and any recent work. The next step is assessed against safety and the authorised service scope. How are LINAC uptime and response targets defined? If offered, define the uptime target, measurement period, treatment of planned downtime, fault start and end times, and initial response, onsite attendance and repair targets in the contract. This page does not promise a fixed percentage or response time; RF Teknik Medikal’s obligations depend on the approved equipment and site-specific quotation. Define post-maintenance technical checks and responsibility for return to clinical use separately. ### Quotation and preparation What information helps you scope service? Provide the manufacturer/model, site country, service history, current issue or maintenance objective, access window and contact person. What should a hospital compare in LINAC maintenance service quotations? Compare planned maintenance tasks and scheduling, fault investigation, labour, included and excluded parts, remote or onsite support, initial response and repair targets, shipping and post-maintenance handover records. Assign responsibility for chillers, UPS, networks and other auxiliary systems. Use the same equipment, service hours and exclusions when comparing offers. **Read the guide** [LINAC Maintenance: Service Plans and Work Records](https://rftechnic.com/en/blog/radyoterapi-periyodik-bakim-uptime)